Relacionamento interpessoal e gestão de conflitos LIT - Course Review

 Relacionamento interpessoal e gestão de conflitos é um curso do LIT/Saint Paul.

Sinceramente achei que ia ser meio inútil, no final achei interessante.

Alguns temas - comunicação, percepção, feedback, formação e desenvolvimento de equipes, gestão de conflitos.

Evidentemente que trabalhando sozinho de casa, boa parte do conteúdo não é útil, mas no contexto de uma empresa acredito que teria ótimo efeito se todos entendessem o conteúdo.

Uma das leituras extras foi esse artigo, que fala de uma técnica para evitar conflitos. Não tem dados, mas desconfio que bem implementado faria muita diferença em organizações.

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